Emergency Services in Chennai

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This is a consolidated reference of all the emergency and essential service contact numbers you may need as a Chennai resident or visitor — from police and ambulance to utility complaints, consumer helplines, and government department numbers. Save this page or screenshot the first section for quick access.

Phone numbers for government services in India can change. Where a number has not been verified recently, we recommend confirming via the official department website. All national helpline numbers (100, 108, 112, etc.) are stable and verified.

Quick Reference: Numbers to Save Right Now

These are the numbers every Chennai resident should have saved in their phone. All are national or Tamil Nadu-level numbers that are stable and active.

ServiceNumberNotes
Police Emergency100All police emergencies; available 24/7
Ambulance (Government)108Free government ambulance; Tamil Nadu-wide
Fire & Rescue Services101All fire emergencies
Disaster Management1077Floods, cyclones, major disasters; TN State
National Emergency Number112Single number for police, fire, ambulance — works from any phone including without SIM
Women’s Helpline1091Women in distress; police-connected; 24/7
Child Helpline1098Children in need; CHILDLINE India; 24/7
Senior Citizen Helpline14567Tamil Nadu senior citizen helpline
Suicide Prevention / iCall9152987821iCall psychological helpline (Mon–Sat, 8AM–10PM)
Road Accident Emergency1073National highway accident helpline
COVID / Health Helpline (TN)104Tamil Nadu health helpline; general medical queries
Anti-Poison Helpline1800-425-0199Poison control; Government hospital Egmore

112 is the most important single number to remember — it works even on a phone with no active SIM card, from any network, and connects to police, fire, or ambulance depending on your need.

Police Contacts in Chennai

Key Police Numbers

ServiceNumberNotes
Police Emergency10024/7 emergency
Chennai City Police Control Room044-28447799Main control room; non-emergency
Commissioner of Police, Chennai044-28447700Office number
Traffic Police Control Room044-28447765Traffic complaints and emergencies
Crime Against Women Cell044-28592750Specialised cell for crimes against women
Cyber Crime Cell044-22300048Online fraud, cyber harassment
Anti-Corruption Helpline (Vigilance)1064Complaints against government officials
Railway Police (GRP)044-25354551Emergencies on railway premises
Central Crime Branch (CCB)044-28447822Serious crimes investigation

For non-emergency police matters — FIR filing, passport verification, tenant registration — visit the nearest police station in person or use the Tamil Nadu Police portal at eservices.tnpolice.gov.in for online services.

Medical & Health Emergencies

Ambulance Services

ServiceNumberNotes
Government Ambulance (GVK EMRI)108Free; dispatches nearest government or empanelled ambulance
Private Ambulance (general)104Also health helpline; ambulance in some areas
Apollo Hospitals Ambulance1066Apollo network hospitals; Chennai
MIOT International Ambulance044-42002288MIOT Hospitals, Manapakkam
Fortis Malar Ambulance044-24774288Fortis Malar, Adyar
Vijaya Hospital Ambulance044-24817575Vijaya Hospital, Vadapalani

For most medical emergencies, 108 is the fastest and most reliable number — it dispatches the nearest available ambulance regardless of hospital network and is completely free of charge.

Major Government Hospitals — Emergency Lines

HospitalNumberArea / Speciality
Rajiv Gandhi Government General Hospital044-25305000Park Town — largest government hospital in TN
Government Stanley Medical College Hospital044-25281201Royapuram — major trauma centre
Government Kilpauk Medical College Hospital044-26420292Kilpauk
Govt. Kasturba Gandhi Hospital (Women & Children)044-28190200Triplicane — maternity and children
Govt. Institute of Child Health & Hospital for Children044-28193073Egmore — paediatric emergencies
Govt. Ophthalmic Hospital044-28194401Egmore — eye emergencies
Govt. Hospital for Thoracic Medicine044-23742012Tambaram — chest / TB
Institute of Mental Health044-26421329Kilpauk — psychiatric emergencies

Blood Banks

Service / Blood BankNumberNotes
National Blood Transfusion Council Helpline1910National blood availability helpline
eBloodServices (online)ebloodservices.in — search blood availability across Chennai banks
Govt. General Hospital Blood Bank044-25305000Park Town; 24-hour blood bank
CMDA Blood Bank044-24950271Adyar
Red Cross Blood Bank044-28278060Chennai Central area
Rotary TTK Blood Bank044-28264780Royapettah; one of city’s largest donor centres

For urgent blood requirements, calling 1910 or checking ebloodservices.in is faster than calling individual blood banks. The national portal shows real-time availability across all registered blood banks in Chennai.

Fire & Rescue Services

ServiceNumberNotes
Fire Emergency10124/7; all fire emergencies
Tamil Nadu Fire & Rescue Services HQ044-28447845Chennai headquarters
Fire NOC / Clearance Queries044-28442750Building fire safety certification

The Tamil Nadu Fire and Rescue Service operates fire stations across Chennai with 24-hour coverage. For any fire emergency, 101 and 112 are both active. Do not call the station number directly in an emergency — use 101.

Utility Services

Electricity — TANGEDCO

ServiceNumberNotes
TANGEDCO Fault / Power Cut Helpline94987-9498724-hour fault reporting; most used number
TANGEDCO Helpline (alternate)1912Power complaint helpline — works from landline and mobile
TANGEDCO Online Portaltnebnet.org — bill payment, new connections, complaints
TANGEDCO SMS ServiceSMS to 58888SMS ‘BILL <consumer number>’ for bill details

94987-94987 is the most consistently active TANGEDCO number for Chennai. For billing disputes and new connection applications, using the tnebnet.org portal is faster than calling.

Water Supply — CMWSSB

ServiceNumberNotes
CMWSSB Complaint Helpline044-45674567Water supply complaints, pipe leaks, sewage
CMWSSB Control Room044-2220005324-hour control room
CMWSSB Water Tanker Booking044-45674567Emergency water tanker requests
CMWSSB Online Portalchennaimetrowater.gov.in — bill payment, complaints

Gas — LPG Emergencies

ServiceNumberNotes
LPG Emergency (all providers)1906National LPG emergency helpline — gas leaks, fire
Indane (Indian Oil) LPG1800-2333-555Booking and complaints; toll-free
HP Gas1800-2333-555HP Gas booking and complaints
Bharat Gas1800-22-4344Bharat Gas booking and complaints

If you smell gas at home: do not switch any electrical switches on or off, do not light a flame, open all windows and doors, leave the premises, and call 1906 from outside the building.

Women, Children & Vulnerable Groups

ServiceNumberNotes
Women’s Helpline1091Police-linked women’s helpline; 24/7
Domestic Violence (NCW)7827170170National Commission for Women helpline
Child Helpline (CHILDLINE)109824/7 child protection helpline
Tamil Nadu Women Helpline181State women’s helpline — counselling and support
Missing Children (TANCIS)044-28592750Tamil Nadu missing children reporting
Anti-Human Trafficking1800-419-8588National helpline
Acid Attack Victims Helpline15100National legal aid helpline

Disaster Management & Civic Complaints

ServiceNumberNotes
Tamil Nadu Disaster Management1077Floods, cyclones, building collapse
Greater Chennai Corporation (GCC)1913Civic complaints — roads, drainage, garbage, stray animals
GCC Online Complaintschennaicorporation.gov.in — online civic complaint portal
CMDA (Planning Authority)044-25617500Building plan violations, illegal construction
Tree Cutting / Falling Trees1913 (GCC)GCC handles tree emergencies within Chennai city limits
Storm Water Drain / Flooding1913 (GCC)Also CMWSSB 044-45674567 for sewage flooding

The GCC helpline 1913 is the single most useful civic number for Chennai residents — it covers road damage, stray animal complaints, garbage, street lights, and most day-to-day civic issues within Greater Chennai Corporation limits.

Consumer Complaints & Government Helplines

ServiceNumberNotes
National Consumer Helpline1800-11-4000Consumer complaints — goods, services, e-commerce; toll-free
Banking Ombudsman (RBI)14448Bank complaints escalation helpline
Insurance Ombudsman (IRDAI)155255 / 1800-4254-732Insurance claim disputes
TRAI (Telecom Complaints)1800-11-0420Mobile network and service complaints
Income Tax Helpline1800-103-0025Tax filing queries; toll-free
EPF (Provident Fund) Helpline1800-118-005PF withdrawal, transfer queries
TNRERA (Real Estate Complaints)044-28590900Builder complaints and RERA disputes
Vigilance / Anti-Corruption1064Complaints against government officials
Right to Information (RTI)File at rtionline.gov.in for central depts; tamilnadurtionline.tn.gov.in for state

Transport & Traffic

ServiceNumberNotes
Traffic Police Control Room044-28447765Traffic emergencies and complaints
Road Accident Helpline1073National highway accident emergency
MTC (Bus) Complaints044-25357771Chennai bus service complaints
Chennai Metro Rail044-24541234Metro queries, lost property, emergencies
Chennai Central Railway (Enquiry)139Train enquiry; all Indian Railways
Chennai Airport (AAI)044-22560551Airport general enquiry
Vehicle Breakdown (National Highway)1033NHAI highway helpline

Mental Health & Emotional Support

Mental health emergencies are genuine emergencies. If you or someone you know is in crisis, these numbers are staffed by trained counsellors:

ServiceNumberAvailability
iCall (Tata Institute)9152987821Monday to Saturday, 8 AM – 10 PM
Vandrevala Foundation1860-2662-34524/7; English and Tamil
SNEHI044-24640050Chennai-based; daily 8 AM – 10 PM
Institute of Mental Health (Govt.)044-26421329Kilpauk; psychiatric emergencies; 24/7
NIMHANS Helpline080-46110007Bengaluru-based but handles all India calls

Useful Apps for Chennai Residents

Several of these services also have mobile apps that are faster than calling for non-emergency situations:

  • Chennai Corporation — GCC app (iOS and Android) for civic complaints with photo upload and tracking
  • TANGEDCO — TNEB app for bill payment, outage reporting, and new connections
  • CMWSSB — Chennai Metro Water app for bill payment and water complaints
  • Dial 112 — official emergency app from the Ministry of Home Affairs; also works offline for location sharing
  • eBloodServices app — real-time blood availability in Chennai hospitals and blood banks
  • Tamil Nadu Police — eCitizen app for FIR filing, tenant registration, and event permissions

Last updated: March 2026. Emergency numbers (100, 101, 108, 112) are stable. Department-specific numbers should be verified with the official agency if calling for the first time, as landline numbers for government departments can change with office reorganisations.

Chennai Falcon
Chennai Falcon
Mr. Parthasarathy aka Chennai Falcon is passionate about Chennai City and has spent many years in Chennai before moving to California. He was a freelance journalist for 8 years with many leading publications in India before contributing to SpiritofChennai.com. He likes everything Chennai! Be it Lifestyle, People or Arts and History. He and his wife have an 8-year-old son. When he is not writing Mr. Parthasarathy prefers to paint, cycle and sometimes play the piano.

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